Terms & Conditions

Please read all terms and conditions carefully. You acknowledge by using www.lateralflows.com website that you accept these terms and conditions listed below.

For Research Use Only

All of the Products listed on www.lateralflows.com are for scientific laboratory research purposes and are not available for any other use, including but not limited to:

  • Foods, drugs, cosmetics, therapeutic or diagnostic for humans or animals
  • Human or animal consumption
  • Domestic/household use
  • Manufacture of agricultural products (e.g. fertilisers, insecticides, etc.)

Through your purchase, you expressly represent and warrant to Radetec Pty Ltd that you will properly test and use any Products purchased from Radetec Pty Ltd in accordance with industry standards. Radetec Pty Ltd and its authorized distributors reserve the right to refuse to process any order where we reasonably believe that the intended use will fall outside of our acceptable guidelines.


Orders may be made in the following ways:

New customers may be required to fill out an Accounts Payable form. Please contact [email protected] for a copy.


All prices are in Australian Dollars and are subject to change without notice. Prices do not include packaging, freight, GST, duties and taxes or other miscellaneous charges.


Purchase Order is net 30 days. A 5.0% finance charge will be added to past due invoices. First time credit card users will be charged the same day. For future orders payment will be processed when the order is ready to ship.

Quotations & discounts

Please inquire for a quotation. A Radetec Pty Ltd quotation is not applicable if order is placed through a distributor. Discounts are available for large quantities or bulk orders. Please contact us for more information. Quotes may only be used once and are valid for 30 days.


Orders may not be cancelled later than 1 business day (24 hours) after time of order. Orders may not be cancelled after the product has shipped.


Promotions are subject to change without prior notice.


All products have a lead time. Please inquire for estimated delivery when placing an order. Product availability is subject to change without notice.


Delivery dates are approximate. We offer courtesy billing to furnished FedEx, DHL, UPS, etc. account information provided by the customer. Products that require dry ice are subject to an additional cost. Radetec Pty Ltd is not responsible for customs clearance fees.

Domestic shipping

Radetec Pty Ltd ships all products through Australia Post or FedEx unless the customer has their preferred courier. Radetec Pty Ltd is not responsible for the delay by couriers for whatever reason.

International shipping

Radetec Pty Ltd ships all products through Australia Post or FedEx unless the customer has their preferred courier. Radetec Pty Ltd has no control or responsibility of a package going through a custom clearance and/or in clearance delay that can be caused by missing import permit, duties and taxes payment, etc. It is the customer’s responsibility to submit import permit, remit payment for duties and taxes, and/or any paperwork needed from the consignee. Packages going through custom clearance and/or clearance delay may be in customs for several days or weeks. Some facilities may or may not have the refrigeration available to keep packages cool. It is the customer’s responsibility to contact customs/FedEx/their courier and have the necessary paperwork in order to clear a package. Radetec Pty Ltd will not be responsible for the damages made to a product for the lack of refrigeration.


Under no circumstances may any product be returned to Radetec Pty Ltd.

Product performance

If the product you receive is not in good condition then please contact [email protected] within three (3) days after receipt. We will determine if the product needs to be replaced or not. If the product ordered is not performing as expected then please contact [email protected]. We will work with you if any corrective action will be necessary. It is the responsibility of the customer to report packaging issues to [email protected] immediately. For product performance issues, please contact [email protected] within 30 days of receipt of the product. Radetec Pty Ltd is not responsible for the performance of products that have past their expiry.

Use of Our Website

We grant you a non-exclusive, non-transferable license to access our website and the information contained here. Our site may contain tools that allow you to search and retrieve information. You may not sell, rent, lease, transfer any services provided on this site. You may not post material or information that is false, obscene, pornographic, sexually explicit, defamatory, threatening, harassing, abusive or discriminatory to another user or any other person or entity.
You may not run any script, program or software that collects information from our server without our written permission. We may monitor your use of the site to offer you a more personalized experience, troubleshoot problems and enforce our Terms and Conditions of use. Radetec Pty Ltd reserves the right to revise or remove any part of the Terms and Conditions or the website at its sole discretion at any time without prior notice. Radetec Pty Ltd endeavours to keep our online information and website as accurate and as up-to-date as possible. However, Radetec Pty Ltd does not warrant or assumes any legal liability or responsibility for the accuracy and completeness of any product or information disclosed.